Privacy Policy
Introduction
MerchVex Sourcing (“we,” “us,” or “our”) is committed to protecting your privacy. We ensure that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect your personal data. It describes how we use, share, and protect your data when you use our website and services. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect various types of information when you interact with our website and services, including:
Personal Information
This includes information that you voluntarily give to us, like:
- Name
- Phone number
- Company name
- Address
- Payment information
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Time zone setting
- Operating system and platform
- Browsing behavior (e.g., pages viewed, duration on page)
Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance your experience on our website. These technologies help us understand how you use our website and improve our services.
2. How We Use Your Information
We use the information we collect to provide and improve our services, as well as to communicate with you. Specifically, we may use your information for the following purposes:
- To process orders and inquiries
- To provide customer support
- To improve our website, products, and services
- To send updates, newsletters, or promotional material (with your consent)
- To comply with legal obligations
3. Sharing of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers: We may share your data with third-party vendors who assist us in delivering services (e.g., payment processors, logistics providers).
- Legal obligations: We may disclose your information to comply with applicable laws, regulations, or legal requests.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Data Retention
We will retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will do this unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Right to access: You can request a copy of the personal data we hold about you.
- Right to correction: You can request correction of inaccurate or incomplete personal data.
- Right to deletion: You can request that we delete your personal data under certain circumstances.
- Right to withdraw consent: You can withdraw your consent at any time. This applies if you have given consent to collect or use your data.
To exercise any of these rights, please contact us at sourcing@merchvex.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any websites you visit.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Email: sourcing@merchvex.com
Phone: +880 18 8660 2736